Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Download failure

  • 2 одговорa
  • 1 има овај проблем
  • 3 прегледа
  • Последњи одговор послао cor-el

more options

When trying to download update I get the following on Windows 7-

XML Parsing Error: undefined entity

Location: chrome://mozapps/content/edownloads/unknown Content Type.xul Line Number 79, Column 54:

<description id="settingsChange" hidden="true">&settingsChangeOptions.label;</description>

When trying to download update I get the following on Windows 7- XML Parsing Error: undefined entity Location: chrome://mozapps/content/edownloads/unknown Content Type.xul Line Number 79, Column 54: <description id="settingsChange" hidden="true">&settingsChangeOptions.label;</description>

Сви одговори (2)

more options

Perhaps you should manually update in a couple of steps, since your version (reported by your browser as 32-bit Firefox 72) is pretty far behind now.

For example, grab 32-bit Firefox 78.0.2 from here (this is U.S. English, for other languages, click the .. link and then click into the relevant locale folder):

http://archive.mozilla.org/pub/firefox/releases/78.0.2/win32/en-US/

Will that install? Then try the update again.

more options

Note that in current release you can try to clear the startup cache via the "Help -> Troubleshooting Information" (about:support) page.