Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Missing folders

  • 2 одговорa
  • 1 има овај проблем
  • 9 прегледа
  • Последњи одговор послао brian.windsor

more options

I have an outlook.com email account with approx 30 sub-folders under the "Archive" folder.

Upon installing Thunderbird email client on Windows 10, the "Archive" folder is only showing the top 4 sub-folders.

I have tried searching on Google but cannot find the solution!

I have an outlook.com email account with approx 30 sub-folders under the "Archive" folder. Upon installing Thunderbird email client on Windows 10, the "Archive" folder is only showing the top 4 sub-folders. I have tried searching on Google but cannot find the solution!

Сви одговори (2)

more options

Are all the folders subscribed? Right-click the account in the Folder Pane, Subscribe, Refresh, and see if the missing folders are unchecked (unsubscribed).

more options

I have already tried that and they are not even visible there.

All the folders are visible using Outlook 2016 or using Outlook.com web mail.