Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Unable to retrieve certain email from mail server.

  • 1 одговор
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао Matt

more options

I've encounter problem whereby certain emails at my mail server are not able to retrieve to Thunderbird and get stuck. Thunderbird keeps downloading then stop. I've to login to my webmail and delete the email only the rest of the email will come in. This happened to several users, but no problem if I'm using Outlook. I've tested to downgrade Thunderbird to lower version but still no luck.

I've encounter problem whereby certain emails at my mail server are not able to retrieve to Thunderbird and get stuck. Thunderbird keeps downloading then stop. I've to login to my webmail and delete the email only the rest of the email will come in. This happened to several users, but no problem if I'm using Outlook. I've tested to downgrade Thunderbird to lower version but still no luck.

Сви одговори (1)

more options

Using an anti virus to scan your mail? if so turn off the mail scanner and generally your mail will download. Most failures where a bad email stops further download are actually problems with anti virus scanners.