The web browser Firefox for desktop Windows, macOS, and Linux and mobile versions for Android and iOS are 100% free to install and use. This sounds like you paid for Mozilla VPN ? as a 12 month subscription plan is $59.88 US total. You can read the FAQ on https://www.mozilla.org/products/vpn/ and the Billing & Payments articles at https://support.mozilla.org/en-US/products/firefox-private-network-vpn/payments If this is indeed about the Mozilla VPN then since it is one of Mozilla's premium products you should post a new thread for help in Mozilla VPN section using https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form This section you posted in is for support of Firefox for iOS (iPhone/iPad).