Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

supernova

  • 1 одговор
  • 0 има овај проблем
  • 19 прегледа
  • Последњи одговор послао david

more options

I have a old thunderbird program only compatible with windows 8/vista, and it keeps crashing on my laptop . The operating system on the laptop is windows 10. If i uninstall the old program and install supernova instead, does that mean i will lose all my previous emails, folders and contacts or will they automatically migrate?

I have a old thunderbird program only compatible with windows 8/vista, and it keeps crashing on my laptop . The operating system on the laptop is windows 10. If i uninstall the old program and install supernova instead, does that mean i will lose all my previous emails, folders and contacts or will they automatically migrate?

Сви одговори (1)

more options

First, do a backup of the profile. I presume that is at c:\users\<yourid>\appdata\roaming\thunderbird You should be able to upgrade over what you have, although the profile may be somewhat incompatible, depending on how old it is. The generally suggested approach is to upgrade to the first of each release to get up to date, such as in this link: https://www.thunderbird.net/en-US/thunderbird/releases/ e.g., 78.0.1, 91.0.1, 102.0.1. Your accounts, messages, and addressbook should remain intact. If you do follow the staged upgrade, I further suggest doing a backup as identified above after each upgrade to minimize any problems.