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When the update software apears and I click on update it just runs and runs will not update.

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A box will pop up to update software and I click on update it has a line that scrolls across the box and it just runs and runs. it has a small box to hide the update box and I'll hide it and after a hold day it is still saying connecting to update.

A box will pop up to update software and I click on update it has a line that scrolls across the box and it just runs and runs. it has a small box to hide the update box and I'll hide it and after a hold day it is still saying connecting to update.

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-> Run as Administrator

  • Now proceed to Update Firefox

-> Software Update not working properly

Check and tell if its working.


If its still not working, then do the following:

-> Completely Close Firefox (click Firefox button and click Exit or File Menu -> Exit)

-> Download latest Firefox version from one of these links using some other Web Browser:

-> How to download and install Firefox on Mac

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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.