Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

After downloading Firefox 8, I am not prompted to drag the icon to the app folder -- what do I do?

  • 4 одговорa
  • 13 има овај проблем
  • 1 преглед
  • Последњи одговор послао OSuzannah

OSuzannah
OSuzannah
more options

I have been trying for months to download the latest versions of Firefox. The downloads occur, but I am never prompted to drag the icon to the applications folder. Therefore, I have been unable to install any new version of Firefox.

I have been trying for months to download the latest versions of Firefox. The downloads occur, but I am never prompted to drag the icon to the applications folder. Therefore, I have been unable to install any new version of Firefox.

Сви одговори (4)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Open the DMG file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.

OSuzannah
OSuzannah Власник питања
more options

Thanks for the response. What is the DMG file?

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

On a Mac installation files come as a file with a .dmg (disk image) file extension: Firefox 8.0.dmg

You can open (mount) such a disk image with a double click.

OSuzannah
OSuzannah Власник питања
more options

Hi there, and thanks again for responding. Don't ask me how, but I managed to download and install the thing. Hopefully, they won't upgrade again. . .at least for a while, anyway.