Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Firefox spontaneously uninstalls itself

  • 5 одговорa
  • 3 имају овај проблем
  • 4 прегледа
  • Последњи одговор послао Ed

more options

I am running the latest version of Firefox. When I start my computer iin the morning Firefox is gone - the icon is no longer on the desktop, and the program is no longer listed in the program menu. It does not happen on a predictable schedule - sometimes it's a couple weeks between disappearances, sometimes a couple days.

I am running the latest version of Firefox. When I start my computer iin the morning Firefox is gone - the icon is no longer on the desktop, and the program is no longer listed in the program menu. It does not happen on a predictable schedule - sometimes it's a couple weeks between disappearances, sometimes a couple days.

Сви одговори (5)

more options

That sounds very odd. Can you still see the firefox folder and program in Program Files? It should be here:

C:\Program Files\Mozilla Firefox (on a 32bit windows edition)

C:\Program Files (x86)\Mozilla Firefox (on a 64 bit windows edition)

Let me know and I'll try to help you out.

Измењено од стране Ed

more options

Which security software (anti-virus) do you have?

Some security software has virtualization / sandbox features that can cause problems by restoring or removing files.

more options

Thanks for the response! Unfortunately, yesterday I had to re-install Firefox, so I can't answer your question until it happens again (which, judging by past performance, should only be a few days). I'll let you know.

more options

I am at the U of Minnesota. I checked with our administrator and she said we use Symantec. She hasn't heard of anyone else at the U having this problem.

more options

Ok. Hopefully the reinstall will have done the trick. Post back if it disappears again.