We're sorry to hear that your Firefox seems to be crashing when you open it. The particular Crash ID that you supplied in ''More system details ...'' is an empty / corrupt report. <br /> https://crash-stats.mozilla.com/report/index/9f4b1c08-813f-4656-b8ff-4b9372120630 <br />Please supply a few more Crash ID's. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash. #Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field. #In that text field, enter %APPDATA% and press Enter. An explorer window should open. #From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''. #Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window. #Open the most recent 5 files with a text editor and copy the IDs. #Paste each ID into the reply window on the forums. Thanks in advance! You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

I notice that you are running an Aurora build (15a2). Do the release (13.0.1) or the beta version (14b10) crash as well? *http://www.mozilla.org/en-US/firefox/channel/