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firefox crashes in safe mode

  • 5 одговорa
  • 4 имају овај проблем
  • 4 прегледа
  • Последњи одговор послао Volleyjosh

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Firefox updated to a new version (firefox.exe is 16.0.2, but dated 11/12/2012, today is 11/29/2012) and now crashes in normal,safe and -profile mode. I have many crash dump ID's, i've put the most recent two into the Troubleshooting information.

Firefox updated to a new version (firefox.exe is 16.0.2, but dated 11/12/2012, today is 11/29/2012) and now crashes in normal,safe and -profile mode. I have many crash dump ID's, i've put the most recent two into the Troubleshooting information.

Измењено од стране Volleyjosh

Изабрано решење

Update Firefox to 17.0.1 (releasing later today) Update Firefox to the latest release

Then try to retest.

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Сви одговори (5)

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Одабрано решење

Update Firefox to 17.0.1 (releasing later today) Update Firefox to the latest release

Then try to retest.

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Disable hardware acceleration.... Intructions here: https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration

Bug info here: https://bugzilla.mozilla.org/show_bug.cgi?id=700840 <p> From that page: "The user disabled the Hardware Acceleration in Firefox and the issue seemed to be gone. His computer has Nvidia SLI technology (Q6600, Win 7 x64 and SLI of GTX460), surely the culprit..."

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That bug is totally different than the crash ID's the user gave. Disabling Hardware Acceleration may be useful, but that bug report is wrong.

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Ofcourse the crash ID is different What do you mean the bug report is wrong? Same crash reason, same operating system.

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Newest version fixed the issue. Thanks!