We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Aol and Upromise home pages have no photos and all options listed in one long list, not normal web page.

  • 2 одговорa
  • 2 имају овај проблем
  • 5 прегледа
  • Последњи одговор послао kobe

more options

My Sony Vaio laptop running windows Vista did some maintenance. I also updated Firefox. Later when I ran Firefox 22 with aol toolbar -2.2 the aol page or Upromise page did not load as normal with graphics. Both load as a list of text lines. Not at all normal. It's as if they're loading for a computer with a slow internet connection.

When I run Internet explorer, both Aol and Upromise load normally.

Any suggestions would be appreciated.

My Sony Vaio laptop running windows Vista did some maintenance. I also updated Firefox. Later when I ran Firefox 22 with aol toolbar -2.2 the aol page or Upromise page did not load as normal with graphics. Both load as a list of text lines. Not at all normal. It's as if they're loading for a computer with a slow internet connection. When I run Internet explorer, both Aol and Upromise load normally. Any suggestions would be appreciated.

Сви одговори (2)

more options

Maintenance, hmmm, what was involved in that?

Do the sites display normally if you reload them and bypass Firefox's cache? You can use Ctrl+Shift+r to do that.

If this works on both sites, it could indicate that the maintenance program did a partial cleaning of Firefox's cache and the cache might not longer be indexed correctly. It might be best to clear it. Note: this does not erase history.

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

more options

Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.