Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I installed Firefox today but it will not open and the icon on the taskbar will not close and I cannot uninstall it and the helper app does not work either?

  • 1 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av FredMcD

builder7
builder7
more options

I have tried everything that I know to uninstall the new version of Firefox. I also installed Aurora beta and it had the same behavior and I was able to uninstall that. I cannot open a ff browser to work on it using much of your support information. I click on icon but it does not start on the desktop but task manager shows it as running. I have to end task in task manager to close it. I can't uninstall it and have tried system restore but that also doesn't work because of another issue with my antivirus program.

I have tried everything that I know to uninstall the new version of Firefox. I also installed Aurora beta and it had the same behavior and I was able to uninstall that. I cannot open a ff browser to work on it using much of your support information. I click on icon but it does not start on the desktop but task manager shows it as running. I have to end task in task manager to close it. I can't uninstall it and have tried system restore but that also doesn't work because of another issue with my antivirus program.

Vald lösning

If this is on a Windows computer, check this Microsoft link; Fix problems that programs cannot be installed or uninstalled

Läs svaret i sitt sammanhang 👍 1

Alla svar (1)

FredMcD
FredMcD
more options

Vald lösning

If this is on a Windows computer, check this Microsoft link; Fix problems that programs cannot be installed or uninstalled