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We had this installed and working until I updated to the latest version of Skype today.Now it won't let us in to firefox

dianawh
dianawh
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Today I downloaded the latest version of Skype.Now i can not get into Firefox.I uninstalled Firefox and downloaded it again but still can not get the google page up.

Today I downloaded the latest version of Skype.Now i can not get into Firefox.I uninstalled Firefox and downloaded it again but still can not get the google page up.

Vald lösning

Could you try starting Firefox in its Safe Mode? If the problem is a Skype extension, this will deactivate it temporarily.

Hold down the Shift key when starting Firefox. A small dialog should appear. Click "Start in Safe Mode" (not Reset).

Does Firefox run in its Safe Mode?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Vald lösning

Could you try starting Firefox in its Safe Mode? If the problem is a Skype extension, this will deactivate it temporarily.

Hold down the Shift key when starting Firefox. A small dialog should appear. Click "Start in Safe Mode" (not Reset).

Does Firefox run in its Safe Mode?