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not possible to reset Firefox on my D620 Dell, nothing happens click on upper rt. corner triple bars

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1. not possible to either reset Firefox or to do a thing with Firefox, since upon clicking on the upper rt. corner 3 bars that used to until today bring up the main menu for Firefox, now upon clicking on those 3 bars NOTHING HAPPENSS zero nada.

2. did plugincheck/ mozilla. the google and windows update ? research came up.

i want a link to easily UNinstall the 2 items noted:

Unknown Plugins Plugin Status Action Windows Activation TechnologiesWindows Activation Technologies Plugin for Mozilla unknown 7.1.7600.16395 Research Google UpdateGoogle Update unknown 1.3.24.15

help thanks

1. not possible to either reset Firefox or to do a thing with Firefox, since upon clicking on the upper rt. corner 3 bars that used to until today bring up the main menu for Firefox, now upon clicking on those 3 bars NOTHING HAPPENSS zero nada. 2. did plugincheck/ mozilla. the google and windows update ? research came up. i want a link to easily UNinstall the 2 items noted: Unknown Plugins Plugin Status Action Windows Activation TechnologiesWindows Activation Technologies Plugin for Mozilla unknown 7.1.7600.16395 Research Google UpdateGoogle Update unknown 1.3.24.15 help thanks

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