Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Getting the "..your video player might be outdated" pop-up

  • 4 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av wonderchild

wonderchild
wonderchild
more options

I know a bunch of people have asked this very question but I can't seem to resolve this issue. When trying to watch/stream videos on the internet, if the video is on pause and/or running for several minutes, something will pop up that says: "You are currently browsing the web with Firefox and your Video Player might be outdated" while trying to get me to install whatever it is they want you to install.

I've followed some of the advice given to others but I can't seem to avoid getting this pop-up when watching a video. I've tried running my antivirus, I went into plugins and updated Silverlight Plug In (which needed to be updated), and I even reset Firefox. But I keep getting the pop-up.

Any suggestions as to what I could do? Thank you!

I know a bunch of people have asked this very question but I can't seem to resolve this issue. When trying to watch/stream videos on the internet, if the video is on pause and/or running for several minutes, something will pop up that says: "You are currently browsing the web with Firefox and your Video Player might be outdated" while trying to get me to install whatever it is they want you to install. I've followed some of the advice given to others but I can't seem to avoid getting this pop-up when watching a video. I've tried running my antivirus, I went into plugins and updated Silverlight Plug In (which needed to be updated), and I even reset Firefox. But I keep getting the pop-up. Any suggestions as to what I could do? Thank you!

Alla svar (4)

wonderchild
wonderchild Frågans ägare
more options

I'll add a screenshot.

I also downloaded Chrome to see if I would have the same issue and I did. So I guess it's not the browser but my computer?

Marat.4f
Marat.4f
more options

It seems to be a pop-up virus try to use this article

James
James
  • Moderator
  • Top 10 Contributor
more options

Actually you can get this site redirect even on Mac OSX and Linux to show it is not necessarily due to a virus.

wonderchild
wonderchild Frågans ägare
more options

I think I fixed it! I installed Adblock Plus and that has prevented pop-ups. I tried pretty much everything people suggested and this is the only thing that has worked.

Thank you for your help.