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Firefox Sync: Unknown error

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  • 23 har detta problem
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  • Senaste svar av Pedro

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I'm getting an "unknown error" in Firefox Sync across my two computers. Here is the most recent error log:

http://pastebin.com/17HCcAzu

Using Pastebin because the log exceeds the 10,000 characters limit.

I'm getting an "unknown error" in Firefox Sync across my two computers. Here is the most recent error log: http://pastebin.com/17HCcAzu Using Pastebin because the log exceeds the 10,000 characters limit.

Vald lösning

These stand out: 1412074958242 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_recoverykey 1412074958242 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured

I think you may be affected by an old recovery key being stored. Is is possible to remove the account temporarily and sign in to sync one more time?

I also added this to the 503 error, but it may be related [Bug 1073270]bugzilla etiquette

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

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Vald lösning

These stand out: 1412074958242 Sync.Status DEBUG Status.login: error.login.reason.no_username => error.login.reason.no_recoverykey 1412074958242 Sync.Status DEBUG Status.service: service.client_not_configured => service.client_not_configured

I think you may be affected by an old recovery key being stored. Is is possible to remove the account temporarily and sign in to sync one more time?

I also added this to the 503 error, but it may be related [Bug 1073270]bugzilla etiquette

Ändrad av guigs

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That's what I did, and it seems the error has disappeared. Nice to hear.

Thanks!