Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox crashes

more options

Crash ID: bp-bcd18fe6-2943-4fb7-b24a-b17842141030 Crash ID: bp-39bf198a-0923-42b2-b597-7144a2141030

FIrefox keeps crashing about two seconds after opening. I have tried opening in safe mode (crashes) and resetting to "factory" settings (crashes). Above are the two most recent crash messages.

I don't know if it is related, but all my Libre Office documents instantly crash too. And my windows desktop icon (that shows cpu and ram usage) has disappeared.

Windows 7 Ultimate.

Crash ID: bp-bcd18fe6-2943-4fb7-b24a-b17842141030 Crash ID: bp-39bf198a-0923-42b2-b597-7144a2141030 FIrefox keeps crashing about two seconds after opening. I have tried opening in safe mode (crashes) and resetting to "factory" settings (crashes). Above are the two most recent crash messages. I don't know if it is related, but all my Libre Office documents instantly crash too. And my windows desktop icon (that shows cpu and ram usage) has disappeared. Windows 7 Ultimate.

Vald lösning

Well, tried rebooting. Firefox still wouldn't work. Reset to defaults (again), this time it took a while, but started up afterwards.

Libre is also working again (took a while).

I assume it is pre-Halloween sorcery (problem and solution).

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

more options

Other crash report IDs from today. Crash ID: bp-6514c746-94d4-4ff4-99ec-6915a2141030 Crash ID: bp-23921425-95f0-4c1d-8ed8-2c9b42141030 Crash ID: bp-027ca4ef-9b3a-4c51-98ad-e974a2141030

Those are the five most recent.

more options

Just ran the antivirus (Microsoft Security Essentials, yes I know, but AVG kept messing up my comp before I whiped and started over).

Also ran Malwarebytes.

Both came back clean.

more options

Vald lösning

Well, tried rebooting. Firefox still wouldn't work. Reset to defaults (again), this time it took a while, but started up afterwards.

Libre is also working again (took a while).

I assume it is pre-Halloween sorcery (problem and solution).