Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Laptop stolen, how do we retrieve thunderbird email?

  • 1 svar
  • 1 har detta problem
  • 8 visningar
  • Senaste svar av Toad-Hall

more options

Husbands laptop was stolen last night. He made a back up of his hard drive a couple of weeks ago but is worried he has lost his emails/email folders on thunderbird. He uses this as a business account so obviously very important to get info back. How can we retrieve it? Thanks

Husbands laptop was stolen last night. He made a back up of his hard drive a couple of weeks ago but is worried he has lost his emails/email folders on thunderbird. He uses this as a business account so obviously very important to get info back. How can we retrieve it? Thanks

Alla svar (1)

more options

I would strongly recommend that you immediately change any passwords which may have been stored on that laptop. eg: Webmail accounts and therefore Thunderbird, also websites that you logon to, etc .

If you have a backup then it will be located here: C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\

The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose: "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders".

More info on Profile Folder. http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Backup info:

Move to a new PC:

Transfer data to a new Profile: