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How to find my forgotten password

  • 3 svar
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  • Senaste svar av rhban1

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I'm trying to reestablish my synching with my iPad, but I've forgotten the password and it won't let me reregister. However, the password-reset link takes so long to arrive, that it has always expired by the time I receive it. I have tried lots of times over the past week without success.

I'm trying to reestablish my synching with my iPad, but I've forgotten the password and it won't let me reregister. However, the password-reset link takes so long to arrive, that it has always expired by the time I receive it. I have tried lots of times over the past week without success.

Alla svar (3)

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Sorry, with the new version of Sync which came with Firefox 29, the iOS devices (iPad and iPhone) are no longer compatible with Sync.

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The new Sync wants me to log in with my Firefox password which I don't know. There is a button for getting a new one, but each time a click it, the link arrives after it has expired.

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My problem continues: either link has expired or attempts exceeded. I cannot reset my forgotten password.