Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

On YouTube, the black text bubble is missing text

  • 3 svar
  • 2 har detta problem
  • 6 visningar
  • Senaste svar av sabbath99

sabbath99
sabbath99
more options

The text bubble on YouTube is missing text on Firefox 35.0.1. All of a sudden, this started to happen today. I have tried everything to fix the problem and nothing helped. The only way to get around this problem is by using Google Chrome. I have a screenshot of the problem so YouTube and Mozilla staff can identify.

The text bubble on YouTube is missing text on Firefox 35.0.1. All of a sudden, this started to happen today. I have tried everything to fix the problem and nothing helped. The only way to get around this problem is by using Google Chrome. I have a screenshot of the problem so YouTube and Mozilla staff can identify.
Bifogade skärmdumpar

Vald lösning

cor-el, this issue has since been fixed.

Läs svaret i sitt sammanhang 👍 0

Alla svar (3)

sabbath99
sabbath99 Frågans ägare
more options

No one here? Can someone report this problem to YouTube staff and Mozilla staff?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
sabbath99
sabbath99 Frågans ägare
more options

Vald lösning

cor-el, this issue has since been fixed.