Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why do I keep finding extensions running in my browser that I have NOT installed?

  • 3 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av FredMcD

more options

The extensions that I keep finding in my extensions list are also ones that seem to all contain AdWare, Malware or both. I've even found programs in my laptop's directory that I NEVER installed, but seem to be related to the mysterious extensions that I've found in my browser's list. (Yes, I'm using a current version of Firefox - 35.0.) AND, I haven't downloaded anything from the web other than work files that I know are safe.

Has this happened to anyone else?

The extensions that I keep finding in my extensions list are also ones that seem to all contain AdWare, Malware or both. I've even found programs in my laptop's directory that I NEVER installed, but seem to be related to the mysterious extensions that I've found in my browser's list. (Yes, I'm using a current version of Firefox - 35.0.) AND, I haven't downloaded anything from the web other than work files that I know are safe. Has this happened to anyone else?

Alla svar (3)

more options

Hello Inkyfingers, are you sure you are the only user of your pc ? :-)

thank you

more options

Can you provide the names of those extensions and the programs that are installed in Windows that you consider Malware / Adware?

That might help us figure out where that garbage came from, and for us to advise you how to stop that from happening again.

Ändrad av the-edmeister

more options

It’s very sad, but many of the software down-loaders / installers will trick you into installing not only their program, but other programs as well. You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print. You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does. From now on, everyone needs to Use The Manual Option to put a stop to this.