Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

"No video with supported format or MIME type" appear in Facebook

more options

I try to play some videos on my Facebook, but it can't. "No video with supported format or MIME type" appear. I have install Flash, Java, Silverlight, QuickTime Plugin and Windows Media Player Extension Add-On to solve this problem but it doesn't work.

Can you help me? Thanks before

I try to play some videos on my Facebook, but it can't. "No video with supported format or MIME type" appear. I have install Flash, Java, Silverlight, QuickTime Plugin and Windows Media Player Extension Add-On to solve this problem but it doesn't work. Can you help me? Thanks before

Alla svar (1)

more options

Update:

I use this to check the problems http://ie.microsoft.com/testdrive/graphics/videoformatsupport/default.html

and, it said: Your browser cannot play H.264 high profile content with the HTML5 video element.

The video could not be loaded, either because the server or network failed or because the format is not supported.