We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

How do I retrieve an email?

more options

Received an email. Saw a blank space and put cursor on it and pressed Delete, once. (Brain thought I was in Forward.) Email disappeared. Found in Trash. Highlighted the email and dragged it to Inbox and released. Did not appear in Inbox. Is not still in Trash. Went to Sent. Highlighted an email I had sent to same person and dragged it to Inbox. It too has disappeared. Where are they?

Received an email. Saw a blank space and put cursor on it and pressed Delete, once. (Brain thought I was in Forward.) Email disappeared. Found in Trash. Highlighted the email and dragged it to Inbox and released. Did not appear in Inbox. Is not still in Trash. Went to Sent. Highlighted an email I had sent to same person and dragged it to Inbox. It too has disappeared. Where are they?

Alla svar (3)

more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.

more options

So sorry! I could have sworn I applied my query to Mozilla Thunderbird. Would you please move it? Many Thanks.

more options

moved to the Thunderbird questions queue