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unable to locate mail spool file after clicking get message

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prashantsinghal
prashantsinghal
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sir, 

           i am facing problem in thunderbird when ever i click on get message it it show alert message unable to locate mail spool file.iam not able to recieve message, but i cn send the message.
sir, i am facing problem in thunderbird when ever i click on get message it it show alert message unable to locate mail spool file.iam not able to recieve message, but i cn send the message.

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Toad-Hall
Toad-Hall
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You must be using a Linux OS ?

If you have just added a mail account to Thunderbird, then I believe you have created a 'MoveMail' account and not a POP or IMAP Email account. you may have selected the wrong option.

Did you intend to create a 'MoveMail' account ? If no, then delete the mail account and recreate a new one as POP or IMAP not MoveMail.

Toad-Hall
Toad-Hall
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Vald lösning

Did the info help, if yes, please mark that response as the 'Chosen solution'.