Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

1. Click the menu button , choose History, and then "Clear Recent History...".
2. Under "Time range to clear", select "Everything".
3. Now, click the arrow next to Details to toggle the Details list active.
4. From the details list, check Cache and Cookies and uncheck everything else.
5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

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FYI, many websites doesn't supply identity information

You can check the date and time and time zone in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

• https://support.mozilla.org/kb/Secure+Connection+Failed

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

• Click the link at the bottom of the error page: "I Understand the Risks"
• Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate"
• Click the "View" button and inspect the certificate and check who is the issuer of the certificate.

You can see more details like the intermediate certificates that are used in the Details tab.

Who is the issuer of the certificate?

If you can't inspect the certificate via "I Understand the Risks" then try this to inspect the issuer:

Open this chrome URI by pasting or typing this URI in the location/address bar to open the "Add Security Exception" window and check the certificate:

• chrome://pippki/content/exceptionDialog.xul

In the location field type/paste the URL of the website

• retrieve the certificate via the "Get certificate" button
• click the "View..." button to inspect the certificate in the Certificate Viewer