Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Updated my plug - ins and now videos don't work. Mozilla said I had to so now I am stuck.

jrrozier
jrrozier
more options

Firefox would not open videos saying plugins were out of date. I have updated them but now no videos play in firefox on CNN's site.

Firefox would not open videos saying plugins were out of date. I have updated them but now no videos play in firefox on CNN's site.

Alla svar (1)

the-edmeister
the-edmeister
  • Moderator
more options

It seems that you have two different Flash plugins. Shockwave Flash 18.0 r0 Shockwave Flash 17.0 r0

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.