Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

in the latest version of Thunderbird, when trying to attach a file to email it freezes;

  • 2 svar
  • 1 har detta problem
  • 17 visningar
  • Senaste svar av oanadrew

oanadrew
oanadrew
more options

version 38.1.0 I am trying to attach mostly PDFs to emails and the whole screen freezes. nothing works then, just the old CTRL-ALT-DEL. I tell it to close just the message window, but instead, closes Thunderbird entirely. it is very frustrating, I think I am going to find the previous version so I can work. this problem is going on since Thunderbird automatically updated a few days ago.

version 38.1.0 I am trying to attach mostly PDFs to emails and the whole screen freezes. nothing works then, just the old CTRL-ALT-DEL. I tell it to close just the message window, but instead, closes Thunderbird entirely. it is very frustrating, I think I am going to find the previous version so I can work. this problem is going on since Thunderbird automatically updated a few days ago.

Alla svar (2)

christ1
christ1
  • Top 25 Contributor
more options

What is your anti-virus software?

oanadrew
oanadrew Frågans ägare
more options

AVG Whatever it was, it seems to have been fixed. I started by uninstalling the current version (the latest) of Thunderbird, I ran all the diagnostic tests for the PC hardware and software, ran a full virus scan, defrag my disk, all I could think of, and restarted the computer. I looked up on the Internet which version of Thunderbird seemed to have better consumer feedback and installed that one. I think the latest update of Thunderbird has something to do with it.