New version does not download domain mail
I think that it has been ever since Thunderbird last upgraded that I've been unable to download my domain email. The last email I have downloaded is dated 7-22 though I have mail on the server and nothing has changed there. Email access on my phone (through the Gmail app for all of my accounts) works fine. When I open Thunderbird, the Gmail accounts collect very quickly but my domain mail will say on the bottom status bar "[email address]: Checking mail server capabilities..." and the circle continues to spin up by the Inbox tab. Nothing is ever downloaded and this will stay like that as long as Thunderbird remains open. I've never really had a problem with Thunderbird before so I'm really pretty stupid as to what to do next. Thanks
Application Basics
Name: Thunderbird Version: 38.1.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150707103124 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Extensions Lightning, 4.0.1.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} CompactHeader, 2.1.0, false, {58D4392A-842E-11DE-B51A-C7B855D89593} Extra Folder Columns, 1.1.5, false, extra-cols@jminta_gmail.com
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.1.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 486865a1-785d-482a-a48e-ff6336a1951 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1437958707 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true
Alla svar (4)
oh I forgot to mention that I am able to send mail from these accounts but I always get an error that it can't be saved to the sent box do I want to try again or cancel.
You supplied some information copied from 'Troubleshooting Information'. For some unknown reason all the vital information about Mail and News Accounts is completely missing.
Oops, not sure what happened...
Application Basics
Name: Thunderbird Version: 38.1.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150707103124 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account5: INCOMING: account5, , (pop3) pop.gmail.com:995, SSL, passwordCleartext OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
account7: INCOMING: account7, , (pop3) pop.gmail.com:995, SSL, passwordCleartext OUTGOING: smtp.gmail.com:587, alwaysSTARTTLS, passwordCleartext, true
account8: INCOMING: account8, , (imap) mail.vholifield.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.vholifield.com:25, alwaysSTARTTLS, passwordCleartext, true
account9: INCOMING: account9, , (rss) Feeds, plain, passwordCleartext
account10: INCOMING: account10, , (imap) mail.valerie.xyz:143, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.valerie.xyz:25, alwaysSTARTTLS, passwordCleartext, true
Crash Reports http://crash-stats.mozilla.com/report/index/bp-fbaaa496-0f35-4721-879b-ee7c42141030 (10/30/2014) http://crash-stats.mozilla.com/report/index/bp-3378b967-36d2-4d82-8d18-8cc022140915 (9/15/2014) http://crash-stats.mozilla.com/report/index/bp-04be0c0f-cfa3-4ea9-8b32-828ae2140831 (8/31/2014)
Extensions Lightning, 4.0.1.2, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} CompactHeader, 2.1.0, false, {58D4392A-842E-11DE-B51A-C7B855D89593} Extra Folder Columns, 1.1.5, false, extra-cols@jminta_gmail.com
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.1.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 486865a1-785d-482a-a48e-ff6336a1951 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1437958707 places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true print.print_printer: \\HOLIFIELD-DESK\HP PSC 1500 series print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_bgcolor: false print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_bgimages: false print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_command: print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_downloadfonts: false print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_evenpages: true print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_footercenter: print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_footerleft: &PT print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_footerright: &D print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_headercenter: print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_headerleft: &T print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_headerright: &U print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_in_color: true print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_margin_bottom: 0.5 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_margin_left: 0.5 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_margin_right: 0.5 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_margin_top: 0.5 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_oddpages: true print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_orientation: 0 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_pagedelay: 500 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_data: 1 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_height: 11.00 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_size: 0 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_size_type: 0 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_size_unit: 0 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_paper_width: 8.50 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_reversed: false print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_scaling: 1.00 print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_shrink_to_fit: true print.printer_\\HOLIFIELD-DESK\HP_PSC_1500_series.print_to_file: false print.printer_\\OC7481988623867\HP_PSC_1500_series.print_bgcolor: false print.printer_\\OC7481988623867\HP_PSC_1500_series.print_bgimages: false print.printer_\\OC7481988623867\HP_PSC_1500_series.print_command: print.printer_\\OC7481988623867\HP_PSC_1500_series.print_downloadfonts: false print.printer_\\OC7481988623867\HP_PSC_1500_series.print_evenpages: true print.printer_\\OC7481988623867\HP_PSC_1500_series.print_footercenter: print.printer_\\OC7481988623867\HP_PSC_1500_series.print_footerleft: &PT print.printer_\\OC7481988623867\HP_PSC_1500_series.print_footerright: &D print.printer_\\OC7481988623867\HP_PSC_1500_series.print_headercenter: print.printer_\\OC7481988623867\HP_PSC_1500_series.print_headerleft: &T print.printer_\\OC7481988623867\HP_PSC_1500_series.print_headerright: &U print.printer_\\OC7481988623867\HP_PSC_1500_series.print_in_color: true print.printer_\\OC7481988623867\HP_PSC_1500_series.print_margin_bottom: 0.5 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_margin_left: 0.5 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_margin_right: 0.5 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_margin_top: 0.5 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_oddpages: true print.printer_\\OC7481988623867\HP_PSC_1500_series.print_orientation: 0 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_pagedelay: 500 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_data: 1 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_height: 11.00 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_size: 2 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_size_type: 0 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_size_unit: 0 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_paper_width: 8.50 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_reversed: false print.printer_\\OC7481988623867\HP_PSC_1500_series.print_scaling: 1.00 print.printer_\\OC7481988623867\HP_PSC_1500_series.print_shrink_to_fit: true print.printer_\\OC7481988623867\HP_PSC_1500_series.print_to_file: false print.printer_WF-2530_Series(Network).print_bgcolor: false print.printer_WF-2530_Series(Network).print_bgimages: false print.printer_WF-2530_Series(Network).print_colorspace: print.printer_WF-2530_Series(Network).print_command: print.printer_WF-2530_Series(Network).print_downloadfonts: false print.printer_WF-2530_Series(Network).print_duplex: 1515870810 print.printer_WF-2530_Series(Network).print_edge_bottom: 0 print.printer_WF-2530_Series(Network).print_edge_left: 0 print.printer_WF-2530_Series(Network).print_edge_right: 0 print.printer_WF-2530_Series(Network).print_edge_top: 0 print.printer_WF-2530_Series(Network).print_evenpages: true print.printer_WF-2530_Series(Network).print_footercenter: print.printer_WF-2530_Series(Network).print_footerleft: &PT print.printer_WF-2530_Series(Network).print_footerright: &D print.printer_WF-2530_Series(Network).print_headercenter: print.printer_WF-2530_Series(Network).print_headerleft: &T print.printer_WF-2530_Series(Network).print_headerright: &U print.printer_WF-2530_Series(Network).print_in_color: true print.printer_WF-2530_Series(Network).print_margin_bottom: 0.5 print.printer_WF-2530_Series(Network).pr