Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Thunderbird 38.1.0 and 38.2.0 claim to connect to mail server but retrieve nothing.

  • 3 svar
  • 3 har detta problem
  • 8 visningar
  • Senaste svar av Matt

more options

I'm on MacOS Yosemite. Been using Thunderbird since before it was called Thunderbird.

Thunderbird 38.1.0 did not download any mail. I reverted to (i think) 38.0.1 from backup, and made a note to skip 38.1.0.

Last night Tb updated to 38.2.0. I've received no mail since. The status bar says “Connected to [server]” and then nothing happens.

(The account has 33 new messages.)

I'm on MacOS Yosemite. Been using Thunderbird since before it was called Thunderbird. Thunderbird 38.1.0 did not download any mail. I reverted to (i think) 38.0.1 from backup, and made a note to skip 38.1.0. Last night Tb updated to 38.2.0. I've received no mail since. The status bar says “Connected to [server]” and then nothing happens. (The account has 33 new messages.)

Alla svar (3)

more options

Hmm do you use SSL connection security? What mail provider? Do you use Anti virus software?

more options

SSL/TLS. My POP server is si1.serve-you.net, my webhost. No special antivirus (of which I'm aware).

more options

Hmmm, please check the error console as discussed here. http://thunderbirdtweaks.blogspot.com.au/2015/07/logjam-and-thunderbird.html