Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

after closing laptop, t-bird no longer shows text when I open an email. CAUSE: unknown - problem solved itself

  • 2 svar
  • 3 har detta problem
  • 3 visningar
  • Senaste svar av Len

more options

T-bird opens mail and goes to inbox. But when I click on an email, the screen is blank, no text anywhere. My laptop was closed for several days and restart did not fix it. Can I update t-bird without losing my inbox, saved messages, etc?

more info... 1. just did a PC system restore to 3 days earlier. Opened my mail, same problem. 2. located the T-bird installation file and "re-installed" it. Opened mail, same problem

latest info... Probable cause: when I closed my laptop, T-bird was open. The 4 messages that I received earlier must have been corrupted somehow. I can now send/receive new messages OK, and now those 4 (corrupted?) messages have disappeared from my inbox.

T-bird opens mail and goes to inbox. But when I click on an email, the screen is blank, no text anywhere. My laptop was closed for several days and restart did not fix it. Can I update t-bird without losing my inbox, saved messages, etc? more info... 1. just did a PC system restore to 3 days earlier. Opened my mail, same problem. 2. located the T-bird installation file and "re-installed" it. Opened mail, same problem latest info... Probable cause: when I closed my laptop, T-bird was open. The 4 messages that I received earlier must have been corrupted somehow. I can now send/receive new messages OK, and now those 4 (corrupted?) messages have disappeared from my inbox.

Ändrad av Wayne Mery

Vald lösning

My system is working fine now, even before the update to 38.2.0. Thanks for the help.

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

more options

Please update to versoin 38.2.0 and post your rsults

more options

Vald lösning

My system is working fine now, even before the update to 38.2.0. Thanks for the help.