Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Cleared recipient email address(s), still using old dns - email sent being rejected?

  • 1 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av Matt

dittytv
dittytv
more options

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers?

Any help appreciated. Thanks

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers? Any help appreciated. Thanks

Alla svar (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess is your dns server has not received the update. Try resetting your DNS server to that supplied by Google. 8.8.8.8 and 8.8.4.4 See https://developers.google.com/speed/public-dns/docs/using