Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox 42/ESR 38.4 crashes when attempting to use Java plug-in

  • 1 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av FredMcD

more options

Upgrade to either Firefox 42 or Firefox ESR 38.4 now causes the Java 8.65 plug-in to crash Firefox when it is called by websites. This wasn't happening in Firefox 41 or Firefox ESR 38.3. We are now unable to use Firefox because of this. Something has changed. Any chance of rolling back whatever was changed that doesn't like Java?

Upgrade to either Firefox 42 or Firefox ESR 38.4 now causes the Java 8.65 plug-in to crash Firefox when it is called by websites. This wasn't happening in Firefox 41 or Firefox ESR 38.3. We are now unable to use Firefox because of this. Something has changed. Any chance of rolling back whatever was changed that doesn't like Java?

Alla svar (1)

more options

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29