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Can't connect itunes store, Internet explorer or download spotify or run microsoft and adobe updates due to connectivity or proxy server issues

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Hi, I have a internet/ proxy connection problem and don't know if it's connected to Firefox. Firefox runs fine, however I cannot connect to itunes store which says check internet connection. I cannot run IE which proxy server isn't responding. I cannot download spotify or run microsoft and adobe updates. It has a 64bit operating system with windows 8 and bit defender security. I have tried numerus solutions from bitdefender but nothing works.

Hi, I have a internet/ proxy connection problem and don't know if it's connected to Firefox. Firefox runs fine, however I cannot connect to itunes store which says check internet connection. I cannot run IE which proxy server isn't responding. I cannot download spotify or run microsoft and adobe updates. It has a 64bit operating system with windows 8 and bit defender security. I have tried numerus solutions from bitdefender but nothing works.

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Firefox should not interfere with other programs.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.