Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox crashes

  • 1 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av FredMcD

ilogikal1
ilogikal1
more options

Attempting to open Firefox, before the window opens the crash report shows (and therefore I cannot try safe mode). I have updated Firefox, removed & re-installed, software & internet security & drivers are all up to date, no spyware or virus' have been detected. None of this changed anything. I have refreshed Firefox on one of the numerous crashes which led to the window flashing up briefly before crashing but ti does still crash before loading.

Latest Crash ID: bp-feac8e51-b752-4ddc-80df-e50ca2151212 Others include; Crash ID: bp-dd76a5c7-d782-4792-bb51-839bb2151212 Crash ID: bp-52cdf963-2116-4326-8b42-717bd2151212 Crash ID: bp-d534eed8-2692-46cf-a153-238532151212

Attempting to open Firefox, before the window opens the crash report shows (and therefore I cannot try safe mode). I have updated Firefox, removed & re-installed, software & internet security & drivers are all up to date, no spyware or virus' have been detected. None of this changed anything. I have refreshed Firefox on one of the numerous crashes which led to the window flashing up briefly before crashing but ti does still crash before loading. Latest Crash ID: bp-feac8e51-b752-4ddc-80df-e50ca2151212 Others include; Crash ID: bp-dd76a5c7-d782-4792-bb51-839bb2151212 Crash ID: bp-52cdf963-2116-4326-8b42-717bd2151212 Crash ID: bp-d534eed8-2692-46cf-a153-238532151212

Alla svar (1)

FredMcD
FredMcD
more options

Product Firefox Version 42.0 Build ID 20151029151421 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Three crash reports show;

hcapi.dll = McAfee Host Intrusion Prevention

This is for Sumo's Related Bugs 1181091 RESOLVED WONTFIX Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint

425710 NEW --- crash during shutdown [@ nsACString_internal::~nsACString_internal] - [@ ScopedXPCOMStartup::~ScopedXPCOMStartup]

Update or romove Websense from your system.

Update or remove McAfee.

Ändrad av FredMcD