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My Mozilla Firefox screen is black and won't go away when I click the x. I just installed a software update but when i see that screen it's black too.

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  • Senaste svar av FredMcD

PokeHero4
PokeHero4
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Firstoff, I was watching youtube when it first went black. All but the video went black. But when I waved the mouse over the black, it started loading in. But, it went black again over and over. I went to install a software update. When the confirm screen went up, it went black. Soon enough, all my tabs went black. Now I can't close it. I am on windows 7.

Firstoff, I was watching youtube when it first went black. All but the video went black. But when I waved the mouse over the black, it started loading in. But, it went black again over and over. I went to install a software update. When the confirm screen went up, it went black. Soon enough, all my tabs went black. Now I can't close it. I am on windows 7.

Alla svar (1)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
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