Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Hi, I do not remember my masterpassword. How can I reset it?

  • 2 svar
  • 3 har detta problem
  • 3 visningar
  • Senaste svar av vilevi

vilevi
vilevi
more options

I do not remember when, but I must have set a Master password on Firefox. I've tried all the possible passwords that I might have used, but nothing worked. Did reinstall the browser and still has all the data plus the Master password stored and asking for. I do not care if I loose the data stored, but I need to install a certificate and - no way - it wants a Master password for Firefox. I work on Mac OS X and I Do know the master pass of it and the one for that particular certificate. But not the one for Firefox - it turn out a big problem for me!!! Is there a way to disable it ?

I do not remember when, but I must have set a Master password on Firefox. I've tried all the possible passwords that I might have used, but nothing worked. Did reinstall the browser and still has all the data plus the Master password stored and asking for. I do not care if I loose the data stored, but I need to install a certificate and - no way - it wants a Master password for Firefox. I work on Mac OS X and I Do know the master pass of it and the one for that particular certificate. But not the one for Firefox - it turn out a big problem for me!!! Is there a way to disable it ?

Vald lösning

hi vilevi, please refer to Reset your Primary Password if you've forgotten it in this case.

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

philipp
philipp
  • Moderator
more options

Vald lösning

hi vilevi, please refer to Reset your Primary Password if you've forgotten it in this case.

vilevi
vilevi Frågans ägare
more options

Thanks a lot, Philip! That helped. Have a best one!