Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

The settings are on. The sync is off.

  • 1 svar
  • 1 har detta problem
  • 19 visningar
  • Senaste svar av cor-el

cismoll
cismoll
more options

Hello. I just bought a new laptop (windows 10) and want to try Firefox Sync for the first time in syncing passwords from my old computer (Windows 7). So i registered a FIrefox Sync account on computer, logged into the account on the computer and laptop. And after some time and several reboots on both devices, I can't see all my logins and passwords in new laptop's Firefox. What could be wrong?

Hello. I just bought a new laptop (windows 10) and want to try Firefox Sync for the first time in syncing passwords from my old computer (Windows 7). So i registered a FIrefox Sync account on computer, logged into the account on the computer and laptop. And after some time and several reboots on both devices, I can't see all my logins and passwords in new laptop's Firefox. What could be wrong?

Alla svar (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You can check the about:sync-log page via the location/address bar to see if there are recent error logs available.

You can upload a recent log if the log is too big to put in a reply.