Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Accidentally deleted a folder and now can't recreate the shortcuts that were in there.

  • 2 svar
  • 16 har detta problem
  • 15 visningar
  • Senaste svar av paulallen75

paulallen75
paulallen75
more options

I had a folder on my home screen with 3 internet shortcuts inside it. I accidentally deleted the folder and so lost the shortcuts. Not the end of the world, I will just recreate them. However, when I tried to select add to home screen, I got the message that the shortcut already exists. This happened for all three shortcuts. I tried to replicate the problem. I made two different shortcuts to two different websites and put them in a folder. I deleted the folder and tried to remake the shortcuts and the same thing happened. I have cleared the cache, and cleared all Firefox data. I have rebooted the phone and still cannot recreate the shortcuts. Any advice? I am running Firefox 40.0.3 on a Samsung Galaxy J5 running Android 5.1.1

I had a folder on my home screen with 3 internet shortcuts inside it. I accidentally deleted the folder and so lost the shortcuts. Not the end of the world, I will just recreate them. However, when I tried to select add to home screen, I got the message that the shortcut already exists. This happened for all three shortcuts. I tried to replicate the problem. I made two different shortcuts to two different websites and put them in a folder. I deleted the folder and tried to remake the shortcuts and the same thing happened. I have cleared the cache, and cleared all Firefox data. I have rebooted the phone and still cannot recreate the shortcuts. Any advice? I am running Firefox 40.0.3 on a Samsung Galaxy J5 running Android 5.1.1

Alla svar (2)

Amit roy
Amit roy
more options

change the name of the folder you want to recreate again when it says it already exit.

paulallen75
paulallen75 Frågans ägare
more options

Thanks for your reply. However, this does not help. I cannot create the desktop bookmarks. I don't even get as far as folders. My problem is when I tell Firefox "Add to home screen". I then get the message that the shortcut already exists.