We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

gmail.com (but not other Google sites) will not load, stucks in "Loading..." progress bar forever

  • 2 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av DD212

more options

After I tried once to open an e-mail attachment noname.eml, Firefox stopped loading the gmail site (mail.google.com), it loads up to some 90% of progress bar "Loading ABC@gmail.com..." and then stucks forever. When I click "Load basic HTML (for slow connections)" it loads OK, in basic HTML. In Safe Mode mail.google.com loads OK. Other Google sites (Search, Maps, Play etc.) load OK. On other browsers (Chrome) mail.google.com loads OK.

What could I do about it?

After I tried once to open an e-mail attachment noname.eml, Firefox stopped loading the gmail site (mail.google.com), it loads up to some 90% of progress bar "Loading ABC@gmail.com..." and then stucks forever. When I click "Load basic HTML (for slow connections)" it loads OK, in basic HTML. In Safe Mode mail.google.com loads OK. Other Google sites (Search, Maps, Play etc.) load OK. On other browsers (Chrome) mail.google.com loads OK. What could I do about it?
Bifogade skärmdumpar

Vald lösning

Hi, since it works in Safe Mode, it's likely that a theme or add-on is interfering. So try disabling them one by one until you find the culprit - Add-ons Manager (Ctrl+Shift+A > Extensions). I see you have 'Right Inbox for Gmail,' so that might be a good place to start.

You can also try deleting all references to Gmail, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then trying the site again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

more options

Vald lösning

Hi, since it works in Safe Mode, it's likely that a theme or add-on is interfering. So try disabling them one by one until you find the culprit - Add-ons Manager (Ctrl+Shift+A > Extensions). I see you have 'Right Inbox for Gmail,' so that might be a good place to start.

You can also try deleting all references to Gmail, as shown under the heading 'How do I remove a single website from my history?' in this article - Delete browsing, search and download history on Firefox, then trying the site again.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Thanks a lot, Scribe!

The problem get solved at Adblock, so I disabled it on mail.google.com and now is everything OK.

Thank you very much again for the help so fast and right to the point.