Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why won't Thunderbird sign me into Gmail when I've created an app password?

  • 4 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av Matt

more options

Hello,

I'm trying to add a gmail account to Thunderbird which has two step authentication enabled.

I have generated an application specific password[1], then copied and pasted it into the password field.

When I do this, a Thunderbird window opens with the Google sign in screen, asking for my gmail password.

I tried entering both the account password and app password when this happens, both bring me to a page telling me to enable cookies.

I am at a loss as to what I'm doing wrong. How can I add my Gmail with two step enabled to Thunderbird?

(I'm running OSX 10.10.5 and Thunderbird 45.2.0)

[1] As per instructions here: https://support.google.com/accounts/answer/185833?hl=en

Hello, I'm trying to add a gmail account to Thunderbird which has two step authentication enabled. I have generated an application specific password[1], then copied and pasted it into the password field. When I do this, a Thunderbird window opens with the Google sign in screen, asking for my gmail password. I tried entering both the account password and app password when this happens, both bring me to a page telling me to enable cookies. I am at a loss as to what I'm doing wrong. How can I add my Gmail with two step enabled to Thunderbird? (I'm running OSX 10.10.5 and Thunderbird 45.2.0) [1] As per instructions here: https://support.google.com/accounts/answer/185833?hl=en

Alla svar (4)

more options

is the authentication method oauth2.0?

more options

Yes, when I go into advanced it's set to that - is that the correct setting?

more options

Hi, so I tried switching it "Normal password" and this fixed it!

Thanks for the nudge!

more options

That is because oAuth2.0 should not require an app password, even with two factor authentication.