Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

characters when typing passwords double

  • 1 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av FredMcD

more options

When I log in to any account, whether it is a bank account or Ebay, I type in my username. When I am prompted to type in a password, each letter or character is doubled. i.e, if my password is Deb123, when I type the password it shows up on the screen as: DDeebb112233. I cannot backspace to remove the double characters. I have uninstalled your software and reinstalled it, but this is still happening. I am now unsure when using Firefox and have stopped using it unless I am doing a Google search. Any suggestions?

When I log in to any account, whether it is a bank account or Ebay, I type in my username. When I am prompted to type in a password, each letter or character is doubled. i.e, if my password is Deb123, when I type the password it shows up on the screen as: DDeebb112233. I cannot backspace to remove the double characters. I have uninstalled your software and reinstalled it, but this is still happening. I am now unsure when using Firefox and have stopped using it unless I am doing a Google search. Any suggestions?

Alla svar (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.07 Adobe PDF Plug-In For Firefox and Netscape 15.17.20050
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version Version 2015.017.20050 Note: Other Software is offered in the download.