Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

firefox patch ask to download but my avg says it's a virus and won't let me

  • 2 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av kitch

more options

Usually playing farmville on facebook and it will pop up to download firefox\patch(2.)js......but when I try to download my AVG anti-virus says it's a threat and removes it.What should I do ?

Usually playing farmville on facebook and it will pop up to download firefox\patch(2.)js......but when I try to download my AVG anti-virus says it's a threat and removes it.What should I do ?

Vald lösning

hi kitch, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

more options

Vald lösning

hi kitch, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

more options

thank you so much for this information....now I know