When I try to login, it says unknown account and ask me to create a new account. [URGENT]

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Senaste svar av user1375929

7 år sedan

2017-02-01 06:32

I just created a new sync account on my desktop, but when I logged on my laptop, the prompt asks me to create a new account. I am sure that my user name and password are right. Both devices have Firefox 51.0.1 Laptop is Windows 10 and desktop is Windows 7.

I had this problem since last year, but only recently did I urgently need to since my bookmarks and passwords.

Thanks

I just created a new sync account on my desktop, but when I logged on my laptop, the prompt asks me to create a new account. I am sure that my user name and password are right. Both devices have Firefox 51.0.1 Laptop is Windows 10 and desktop is Windows 7. I had this problem since last year, but only recently did I urgently need to since my bookmarks and passwords. Thanks

Answer 1 · 2017-02-01 06:32:13

user1375929 Frågans ägare

2017-02-01 06:33

Snap shot of the problem

Answer 2 · 2017-02-01 06:32:13

FredMcD

2017-02-01 07:25

I called for more help.

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Answer 3 · 2017-02-01 06:32:13

cor-el

Moderator
Top 10 Contributor

2017-02-01 08:24

Can you login to the account here?

Answer 4 · 2017-02-01 06:32:13

user1375929 Frågans ägare

2017-02-01 09:45

@cor-el, yes I can login to the above links on my desktop, but the same problem appears when I try to login from my desktop

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When I try to login, it says unknown account and ask me to create a new account. [URGENT]

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When I try to login, it says unknown account and ask me to create a new account. [URGENT]

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