Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I cannot log into my gmail account while configuring it for the first time. Stuck at "Next".

  • 3 svar
  • 1 har detta problem
  • 3 visningar
  • Senaste svar av Wayne Mery

saurabhlambe
saurabhlambe
more options

Hi, I wanted to use Thunderbird to check my Gmail. And when I proceed in the "Mail Account Setup", I choose automatic settings and enter in my email credentials. Now a pop up named "Enter credentials for saurabh.lambe10@gmail.com" opens up. It has a typical Gmail login in it. When I enter in my email, and press the "Next" button, I should be led to a page asking my password. But the page never seems to take me there. It is stuck on the same page and is also non-responsive. Please tell me what to do in order to configure my Gmail in Thunderbird. Thanks in advance!

Hi, I wanted to use Thunderbird to check my Gmail. And when I proceed in the "Mail Account Setup", I choose automatic settings and enter in my email credentials. Now a pop up named "Enter credentials for saurabh.lambe10@gmail.com" opens up. It has a typical Gmail login in it. When I enter in my email, and press the "Next" button, I should be led to a page asking my password. But the page never seems to take me there. It is stuck on the same page and is also non-responsive. Please tell me what to do in order to configure my Gmail in Thunderbird. Thanks in advance!

Ändrad av Wayne Mery

Alla svar (3)

saurabhlambe
saurabhlambe Frågans ägare
more options

Here's a screenshot to help you understand the problem.

user01229325
user01229325
more options

Update to version 52.1 https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button.