Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Why my search results in my emails can't be seen, only the donate page? Especially, because I have donated already.

more options

Sometimes, when I search for something in my older emails, I can see a list of emails Thunderbird found matching my criteria, but when I click on them to open, nothing happens. On the right window, there is only a message request to donate. I thought, if I donate, it will make this blockage disabled, but not. Thunderbird continues blocking to see my emails after searching.

Thanks for the solution, in advance! Best regards!

Gábor NAGY Budapest

Sometimes, when I search for something in my older emails, I can see a list of emails Thunderbird found matching my criteria, but when I click on them to open, nothing happens. On the right window, there is only a message request to donate. I thought, if I donate, it will make this blockage disabled, but not. Thunderbird continues blocking to see my emails after searching. Thanks for the solution, in advance! Best regards! Gábor NAGY Budapest

Alla svar (1)

more options

Can you provide a screenshot or short video of this happening? This is surely something that is non-typical or proper, however without seeing exactly how it is behaving it will be difficult to give a proper diagnostic remedy.