Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why does printing not work in ESR version 52.2.0?

  • 1 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av philipp

kristalair
kristalair
more options

Our University created a new image with ESR version 52.2.0. When students try to print from Firefox, the get "An unknown error has occurred" We have followed all suggestions found on your site and any others we could get, but no luck.We have uninstalled and reinstalled, we have tried upgrading from version 45 to 52 and it broke the print option. Printing seems to work fine in other versions.

Our University created a new image with ESR version 52.2.0. When students try to print from Firefox, the get "An unknown error has occurred" We have followed all suggestions found on your site and any others we could get, but no luck.We have uninstalled and reinstalled, we have tried upgrading from version 45 to 52 and it broke the print option. Printing seems to work fine in other versions.

Alla svar (1)

philipp
philipp
  • Moderator
more options

hi, can you tell us more about the environment that this is happening in (OS, printers used, configuration changes you're performing to firefox/the system, etc)?