Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

After Windows 10 update on 6/14/2017 Thunderbird will not start

DocKozlowski
DocKozlowski
more options

After Windows 10 update on 6/14/2017 Thunderbird will not start... Plain and simple, the Windows update destroyed Thunderbird...!

After Windows 10 update on 6/14/2017 Thunderbird will not start... Plain and simple, the Windows update destroyed Thunderbird...!

Alla svar (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let me know results.

DocKozlowski
DocKozlowski Frågans ägare
more options

Thanks for the response...!

I ultimately discovered that none of my applications, other than Chrome, would launch after the Microsoft 6/14/2017 update push. A check of the update log revealed that many failures occurred during the process.

I contacted Microsoft support. After 4+ hours of effort, including a complete reinstall of Windows 10 and patches, the only solution was to roll back to the previous version. I'm scheduled to work with the next level of tech support on Friday.

Meanwhile, since Windows 10 has been rolled back, I can't conduct the experiment you suggest. At this point, I believe the update problems are solely a Microsoft issue.