Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Recovering addons in Firefox

  • 3 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av Zachary_

more options

I lost two add-ons when I uninstalled and reinstalled Firefox. I believe that I paid for them although I can't remember their exact names. Is there a way to recover these, without researching on the Web for them all over again?

I lost two add-ons when I uninstalled and reinstalled Firefox. I believe that I paid for them although I can't remember their exact names. Is there a way to recover these, without researching on the Web for them all over again?

Ändrad av Oregonian1234

Vald lösning

Is this issue fixed?

If not, I'd presume the add-ons are linked to the account you logged into via. Assuming that payments fall under your account, and can be retrievable via transactions. For showing viable proof if needed.

Läs svaret i sitt sammanhang 👍 1

Alla svar (3)

more options

If you can tell us what you can, we might be able to help.

What did these add-ons do?

more options

Well, they were ad blockers. In the intervening time since my earlier post, I managed to find them. My payments were donations, so there was no problem with having to pay for them again. Thanks.

more options

Vald lösning

Is this issue fixed?

If not, I'd presume the add-ons are linked to the account you logged into via. Assuming that payments fall under your account, and can be retrievable via transactions. For showing viable proof if needed.