Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why was I asked to provide credit care information when I installed Firefox Focus on my iOS through the App Store?

  • 1 svar
  • 5 har detta problem
  • 6 visningar
  • Senaste svar av Paul

afk6
afk6
more options

In checking the Mozilla website I see that Firefox Focus is free. I installed it on my iPhone 6 through the Apple App Store. Why was I asked to provide additional information about my credit card during this installation process? Thanks for your help. I have used Mozilla as my browser for my laptop for many years and appreciate this organization and your volunteer time.

In checking the Mozilla website I see that Firefox Focus is free. I installed it on my iPhone 6 through the Apple App Store. Why was I asked to provide additional information about my credit card during this installation process? Thanks for your help. I have used Mozilla as my browser for my laptop for many years and appreciate this organization and your volunteer time.

Alla svar (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I am not an iOS user, but I think I know what is going on.

You are right, Firefox Focus for iOS is free, but the app store you are using may ask for a credit card so that it has it stored for when you wish to purchase media like music or videos.