Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

webm/vp8 video plays only audio

more options

When I try to play a webm/vp8 video in our player, I see a blank screen with audio only. There is no video. It works fine in both Chrome and Safari but not FireFox. I m using the newest release of Firefox Quantum(57.0.1 (64-bit)) on a mac OS. I tried disabling 'Hardware Acceleration' but that did nothing. I also played around with different configurations, but nothing seems to work. I'd need some assistance with this. Thanks for the help.

Video codec: vp8 Audio codec: opus Container: webm

When I try to play a webm/vp8 video in our player, I see a blank screen with audio only. There is no video. It works fine in both Chrome and Safari but not FireFox. I m using the newest release of Firefox Quantum(57.0.1 (64-bit)) on a mac OS. I tried disabling 'Hardware Acceleration' but that did nothing. I also played around with different configurations, but nothing seems to work. I'd need some assistance with this. Thanks for the help. Video codec: vp8 Audio codec: opus Container: webm

Alla svar (2)

more options

Is this Online or your own?

more options

This is in an online application.